RMA request
In case of failure, malfunction or modifications to a purchased product, prior authorization is required before shipping the material (Return Material Authorization).
How it works
- 01
Fill in the form
Enter the product data and describe the issue.
- 02
Receive your RMA code
Within 12 hours we assign your return authorization code.
- 03
Prepare the shipment
Write the RMA code on the packaging and on the transport document.
- 04
Ship the product
To the address below: on arrival the lab takes over.
Request an RMA number
All marked fields are required.
RMA code validity: 30 days from assignment